Artificial intelligence (AI) has emerged as a transformative force in the banking industry, reshaping traditional business models and driving innovation to keep pace with the disruptive influence of financial technology (FinTech) enterprises. In this article, we explore the profound effects of AI on the Business Model of traditional financial institutions, focusing on its impact on business models and competitive strategies, as studied by KAMAL SALIM KAMAL ALAMEDDIN in his DBA dissertation at IBAS in 2024.
In this article, we will delve into the findings of KAMAL SALIM KAMAL ALAMEDDIN’s research on AI on the Business Model and its role in transforming the business models and competitive strategies of traditional financial institutions, particularly in Dubai. Using insights from his investigation, we aim to provide a comprehensive understanding of how AI on the Business Model is redefining the competitive landscape in response to FinTech disruption (KAMAL, 2024).
The impact of AI on the Business Model is particularly evident in how financial institutions are adjusting to new consumer expectations and technological advancements. The role of AI on the Business Model extends beyond just operational efficiency to include the reshaping of value propositions, customer service models, and revenue generation. By leveraging AI on the Business Model, traditional financial institutions can alter their business models to be more adaptive to the rapid changes occurring in the FinTech space, thus enabling them to better compete in the evolving market. The influence of AI on the Business Model, combined with competitive strategies, provides a clear indication of how traditional institutions must evolve to survive and thrive amidst the growing FinTech disruption.
“AI on Business Model has fundamentally altered traditional banking structures, requiring a strategic realignment to overcome these obstacles” (KAMAL, 2024).
AI on the Business Model is becoming a cornerstone of the competitive strategies employed by traditional banks to maintain relevance and profitability in the face of FinTech disruption. KAMAL’s research reveals that AI on the Business Model significantly enhances operational efficiency and customer satisfaction. This is achieved through innovations such as:
• Fraud Detection Systems: AI algorithms analyze vast amounts of transaction data to identify and prevent fraudulent activities in real-time.
• Automation: Routine banking processes are automated to reduce costs and enhance efficiency.
• Drive-Through Banking: AI-driven systems streamline customer experiences, providing faster and more personalized services.
The role of AI on the Business Model is crucial in enabling banks to adapt to technological advancements and stay competitive.
“The findings revealed that AI has become a fundamental element in improving financial innovation, operational efficiency, and consumer pleasure. Dubai’s banks have deliberately implemented AI in several areas, such as fraud detection and automation, as well as drive-through banking. This has profoundly transformed conventional business structures. The study found that the use of AI has undoubtedly improved productivity and customer happiness. However, it has also brought up a new set of difficulties, including the recruitment of skilled personnel, adherence to regulations, and the constantly changing nature of AI technology” (KAMAL, 2024).
Despite its transformative potential, AI on the Business Model adoption presents a unique set of challenges for traditional financial institutions. These challenges include:
• Talent Acquisition: The demand for skilled AI professionals exceeds supply, making it difficult for banks to recruit and retain talent.
• Regulatory Compliance: Balancing innovation with compliance is a constant challenge due to the rapidly evolving nature of AI on the Business Model technologies.
• Technological Adaptation: The dynamic AI on the Business Model landscape requires ongoing updates to systems and strategies.
These challenges highlight the complexities traditional financial institutions face in integrating AI on the Business Model effectively.
“The study employed a qualitative methodology, utilizing in-depth interviews with several players in the banking industry of Dubai. The utilization of grounded theory facilitated the spontaneous development of themes from the data, guaranteeing a comprehensive and nuanced comprehension of the subject matter. The utilization of open, axial, and selective coding techniques enabled the systematic classification of data, resulting in the discovery of overarching themes including the comparison between Traditional Banks and Fintech Companies, the adoption of AI and the associated challenges, as well as strategies for effectively addressing these challenges” (KAMAL, 2024).
AI on the Business Model has fundamentally redefined the business models of traditional banks, enabling them to compete more effectively with FinTech firms.
The several areas where AI on the Business Model has made a significant impact:
• Operational Efficiency: Automation of back-office operations reduces costs and improves accuracy.
• Customer Experience: AI on the Business Model-powered chatbots and personalized recommendations enhance customer engagement.
• Risk Management: Advanced analytics provide better risk assessment and decision-making capabilities.
The integration of AI on the Business Model has become a pivotal factor in enhancing the overall competitiveness of traditional banks.
“The study’s findings have provided valuable knowledge and understanding of AI-based competitive tactics in the Dubai banking sector. An important contribution is a thorough comprehension of how AI has not only improved operational efficiency and customer happiness but also brought about a fundamental transformation in the conventional banking business model. The appearance of specific topics, such as the comparison between Traditional Banks and Fintech Companies, the adoption and challenges of AI, and strategies for addressing such challenges, has provided insight into the complex dynamics involved” (KAMAL, 2024).
To address the challenges associated with AI on the Business Model adoption, banks are implementing a range of strategies. KAMAL’s research identifies several key approaches:
These strategies are essential for banks to effectively integrate AI on the Business Model while navigating the complexities of the adoption process.
“The analysis of AI Adoption and Challenges explores the intricate influence of AI on the banking industry, revealing obstacles that go beyond the mere deployment of technology. The findings emphasize the challenges faced in acquiring talented individuals, the careful equilibrium between innovation and adherence to regulations, and the constant requirement for adjustment to the ever-changing AI environment. This comprehensive perspective provides innovative perspectives into the complex obstacles encountered by banks in Dubai, enhancing the current body of knowledge on the use of AI in the financial sector” (KAMAL, 2024).
A growing trend of collaboration between traditional banks and FinTech companies is evident. By leveraging their existing customer bases and resources, traditional banks are partnering with FinTech firms to deliver innovative solutions. This mutually beneficial relationship enables banks to:
• Expand Service Offerings: Integrate FinTech solutions to meet diverse customer needs.
• Enhance Agility: Adopt FinTech methodologies to accelerate product development.
• Strengthen Market Position: Use AI on the Business Model to maintain a competitive edge.
Through this collaboration, both sectors are able to enhance their capabilities by integrating AI on the Business Model into their strategies.
“Furthermore, the inclusion of the subject ‘Strategies for Dealing with AI Adoption Challenges’ provides a useful contribution by offering a practical perspective on how banks are actively tackling the difficulties associated with integrating AI. The survey demonstrates that banks are allocating resources towards the recruitment and development of skilled individuals, implementing strong measures to ensure adherence to regulations, promoting a culture of ongoing innovation, and giving high importance to cybersecurity. These ideas give a clear plan for successfully using AI and offer practical consequences for professionals in the business” (KAMAL, 2024).
The analysis of AI on the Business Model adoption and challenges explores the intricate influence of AI on the Business Model in the banking industry, revealing obstacles that go beyond the mere deployment of technology. The findings emphasize the challenges faced in acquiring talented individuals with expertise in AI on the Business Model, which is critical for ensuring the effective integration of AI into banking operations. Additionally, the study highlights regulatory concerns and the need for continuous adaptation of the AI on the Business Model to stay compliant with ever-evolving regulations. These complexities underscore the need for a strategic approach to leveraging AI on the Business Model for long-term success in the sector.
“The analysis of AI Adoption and Challenges explores the intricate influence of AI on the banking industry, revealing obstacles that go beyond the mere deployment of technology. The findings emphasize the challenges faced in acquiring talented individuals”(KAMAL, 2024).
AI on the Business Model is a transformative force in the banking industry, requiring businesses to adjust their strategies. Traditional banks in Dubai are utilizing AI on the Business Model to enhance their operations and competitiveness, addressing challenges like talent acquisition, regulatory compliance, and technological adaptation. Their collaboration with FinTech companies highlights a shift toward innovation and adaptability, demonstrating how AI on the Business Model drives fundamental change in the financial sector.
For those looking to advance in the field of Artificial Intelligence, pursuing an MBA or DBA is essential. These advanced degrees provide the knowledge and skills required to tackle industry challenges, foster innovation, and maintain a competitive edge in an ever-changing tech landscape.
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