Unit Objectives

• Evaluate existing quality management systems and standards within the organization.
• Develop a strategic approach to assess and enhance quality systems.
• Establish clear responsibilities for stakeholders in maintaining quality standards.
• Implement a comprehensive quality management system tailored to organizational needs.
• Monitor and evaluate quality performance to promote continuous improvement.

Learning Outcomes

• Analyze and assess the effectiveness of current quality management systems.
• Design a strategy for evaluating and improving quality systems.
• Define roles and responsibilities related to quality standards for key stakeholders.
• Successfully implement a quality management system in their organization.
• Conduct ongoing monitoring and evaluation of quality performance to identify areas for continuous improvement.